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Buying at Auction

At the Mendip Auction Rooms, we endeavour to make buying at auction enjoyable and straight-forward. If you have concerns then we would be delighted to help resolve them. The friendly auction team can guide you through the auction process and buying by auction couldn’t be easier!

Our Auction Rooms

Our modern and spacious auction rooms have been newly completed and provide approximately 5000 sq.ft. of spacious accommodation. Situated at Rookery Farm, adjoining the B3135, there is good access and ample parking.

Also on site is the famous Hartleys Bistro, a café, bar and a range of shops. There is plenty to see and do on auction days and the auction will be relayed to the café and bistro so it is possible to eat and drink and be aware of what is being sold. With such a great destination, the auctions attract many potential purchasers.

Viewing our sales

Viewing Days

It is possible to view the lots on offer on the two days preceding the day of the auction and full details can be found on our Calendar of events. At the viewing days, members of our auction team will be on-hand to provide advice.

Catalogues

Catalogues for each sale can be found on our website or, alternatively, can be sent to you.

Click here to join our mailing list.

Bidding

Registration

We operate a computer system where each buyer is registered and supplied with a bidding number. If you wish to bid for a Lot please register and obtain a bidding number by either attending the Auction, emailling us or by telephoning us. Alternatively, online bidders may register through the-saleroom.com.

Bidding at the Auction

Following registration, successful purchasers attending the auction are required to show their bidding number to the auctioneer.

Commission Bids

If you are unable to attend the auction, you can leave your bids with us and we will endeavour to buy on your behalf as cheaply as possible. No charge is made for this service. To arrange this either telephone or email us.

Telephone Bids

A limited number of telephone lines are available if you are not able to come to the auction but wish to bid in person.

Arrangements for this service should be made before the start of the sale and is subject to availability. A member of our staff will call you shortly before the item is put up for sale.

Live Internet Buying

Through the-saleroom.com, our auctions are relayed across the world through the internet and it is possible for potential purchasers to register and bid on-line.  Visit the-saleroom.com for more details.

Payment Terms

Buyers Premium

All lots incur a buyers premium of 15% (plus VAT).

Value Added Tax

Occasionally, VAT will also be payable on the price achieved at auction. This may occur when items are sold on behalf of a business. If this does apply then this will be detailed in the sale catalogue and announced at the time of sale.

Methods of Payment

We accept payments by cash, cheque, credit card, debit card or bank transfer. Payments by cheque must be supported by a cheque guarantee card and be made payable to “Killens”.

Payments by credit card incur a handling charge of 2% on the price achieved at auction.

Telephone bidders must either pay by BACS prior to collection or by cheque, cash or card in person at time of collection.

Collection of items

Collection and Delivery Service

We do not offer a delivery service or packaging and postal service but we can recommend service providers who are able to provide a reliable collection and delivery service at a reasonable charge. 

Collections

All goods purchased must be collected from the Auction Rooms within 4 working days of the sale. The Auction Rooms will be open on the Sunday following sale day from 9am until 12pm. Unfortunately, if goods are not cleared within this time we will make a storage charge of £5 per lot per day unless prior arrangements have been agreed with the Auctioneer. All items must be paid for prior to collection.

Terms and Conditions

Click here for our full Terms and Conditions.

 
Click to visit these websites

Killens

The Saleroom

 
 
 
specialist auction shipping